Shipping policy
Last updated: 7 November 2026
1. Where we ship
We ship from Spain to 41 countries.
| Region | Countries |
|---|---|
| Spain | Spain |
| European Union | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden |
| Rest of Europe | United Kingdom, Switzerland, Norway |
| North America | United States, Canada |
| Asia, Middle East and Oceania | Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Hong Kong, Israel, United Arab Emirates |
If your country is not listed, contact us and we will see whether we can ship there.
2. Production time
Our parts are hand-made in carbon fibre and most are made to order. We ship your order within 60 days of confirming it, unless the product page or the checkout shows a shorter time.
When your order leaves our workshop, we email you the tracking number.
3. Shipping costs and delivery times
Shipping costs are calculated at checkout for your destination and shown before you pay. Within the EU they include VAT.
We ship with UPS and, within Spain, also with Correos. At checkout you see the services available for your address, each with its price, and you choose one. Every shipment is tracked. The checkout shows an estimated transit time; it counts from the day we ship, after the production time in section 2.
4. Customs, duties and taxes outside the EU
For deliveries outside the European Union, such as to the United Kingdom, Switzerland, the United States or Japan, import duties, taxes and customs fees are not included in the price or the shipping cost. You pay them to the carrier or to customs when the parcel arrives. Please check them with your local customs office before ordering.
If you refuse the parcel or do not collect it, we treat it as a withdrawal, as described in our Returns and Withdrawal Policy. We deduct from your refund the cost of returning the parcel to us and any customs charges billed to us because it was refused.
5. Lost or damaged parcels, and delivery problems
Your order travels at our risk until it is delivered to you.
- Lost parcel. If tracking shows no progress for an unusual time, contact us. We open a claim with the carrier and, once it confirms the loss, we send you a new part or refund you in full.
- Damaged parcel. Tell us as soon as possible, ideally within 7 days, with photos of the part and the packaging. We handle the claim with the carrier and repair, replace or refund the part.
- Wrong or incomplete address. Check your address at checkout. If a parcel comes back to us because the address was wrong or the parcel was not collected, we will contact you; sending it again is at your cost.