Terms of service

Last updated: 13 November 2026

1. Who we are and who these terms apply to

This store is run by AERACE ENGINEERING, S.L. (“AE Race Engineering”, “we”), NIF B19839661, an online-only business with no shop open to the public. You can reach us at management@aeraceengineering.com. Our full company details are in the Legal Notice.

These terms apply to every purchase made in this store. Some rules differ depending on whether you buy as a consumer, for your own private use, or as a business, such as a racing team or a workshop; where they differ, we say so. Nothing in these terms limits the rights that consumer law gives you.

The contract is concluded in English.

2. Our parts and their intended use

Our parts are designed for track and private use only. They are not intended for use on public roads.

Road use is your decision and your responsibility. If you fit a part to a road-registered motorcycle, you must check whether that is allowed in your country and obtain any approval needed. In Spain this usually means an approved vehicle modification and an ITV inspection. We accept no liability for the consequences of using our parts on public roads, including fines, failed inspections, insurance problems or accidents, except where the law does not allow that liability to be excluded.
Fitment. Each product page lists the motorcycle models and years the part fits. Choosing the right part for your motorcycle is your responsibility; if in doubt, ask us before ordering.
Installation. Parts should be installed by a qualified mechanic, following our instructions.
Appearance. Each part is laid by hand, so the carbon weave varies slightly from one part to another. Photos and renders are illustrative.

3. Prices and payment

Taxes. For deliveries within the European Union, prices include VAT. For deliveries outside it, prices are shown without VAT, and import duties and taxes are not included; see our Shipping Policy.
Currency. All prices are in euros (EUR), and you pay in euros. If your card is in another currency, your bank converts the amount and may charge you a fee for it.
Shipping. Shipping costs are added at checkout, before you pay.
Payment methods. Credit and debit cards through Shopify Payments, Shop Pay, Apple Pay, Google Pay, Klarna and other local methods shown at checkout, such as Bizum. The methods available depend on your country. Payment is taken when you place the order. If you choose Klarna to pay later or in instalments, you pay Klarna under its own terms, and Klarna decides whether to offer you that option.
Price errors. If a price is clearly wrong, we will contact you before shipping. You can confirm the order at the correct price or cancel it with a full refund.

4. How your order becomes a contract

Choose the part and its options, such as material and sticker colour, and add it to your cart.
At checkout, enter your details and choose the shipping option. Before paying you can review everything and correct any mistake.
Place the order and pay.
We email you an order confirmation. The contract is concluded when you receive it.

We keep a record of your order: you have it in the confirmation email and, if you have an account, in your order history.

If we cannot make a part you ordered, for example because a material is unavailable, we will tell you as soon as possible and refund you in full.

5. Production, delivery and late delivery

Most of our parts are made to order. We ship within 60 days of confirming your order, unless the product page or the checkout shows a shorter time. Shipping, customs and delivery are covered in our Shipping Policy. The part travels at our risk until it is delivered to you.

If we do not ship within that time, you can give us a reasonable extra period. If we still do not deliver, you can cancel the order and we refund you in full. If we agreed a delivery date that was essential for you, for example before a specific race, you can cancel as soon as that date passes.

6. Withdrawal, returns and guarantee

Our Returns and Withdrawal Policy is part of these terms. In short:

Consumers can withdraw within 14 days of delivery without giving a reason. They pay the cost of returning the part, and we refund the original delivery cost. If the part comes back installed, used or modified, we deduct its loss in value.
Consumers have a 3-year legal guarantee against defects present at delivery.
Businesses have no statutory right of withdrawal and a shorter guarantee, as set out in that policy.
Bespoke orders, made to your own specifications outside this store, follow the conditions we agree with you separately.

7. Liability

We are liable as the law provides, including for defective products. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to exclude.

Within those limits, we are not liable for damage caused by:

using the part on public roads;
fitting it to a motorcycle model or year not listed as compatible;
incorrect installation;
modifying the part;
crashes, falls or impacts;
using the part for anything other than its intended use on track.

Business customers: our liability is limited to the price of the part, and we are not liable for indirect losses, such as lost races, track time or profits, except in cases of wilful misconduct or gross negligence.

8. Applicable law, disputes and complaints

These terms are governed by Spanish law.

Consumers keep the protection of the mandatory laws of their country of residence, and can bring a claim before the courts of the place where they live.
Businesses agree to the courts of Barcelona.

To make a complaint, write to management@aeraceengineering.com. A member of our team will reply within one month at most. We are not currently part of any alternative dispute resolution scheme.

We also have the official complaint forms of the Government of Catalonia (fulls oficials de queixa, reclamació i denúncia), in Catalan, Spanish and English. If you want to use one, ask for it at the email above and we will send it to you electronically. You can send your complaint to that email or to our registered office: AERACE ENGINEERING, S.L., Carrer Gaietà Buigas 19, 08320 El Masnou (Barcelona), Spain.